Vivint Authorized Retailer Hammond
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Hammond & The Region

What should you do if your Hammond home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your property – and your family members – against the various risks you might experience, like break-ins, fire, and carbon monoxide leaks. Despite the fact that your home might be prepared, that doesn’t necessarily mean you are. Do you know what to do if your Hammond home alarm system goes off? The blaring of an alarm is often startling, disorienting, and may incite panic. Your best choice is to stay composed and abide by these straightforward guidelines.

Actions to Take When Your Home Alarm System In Hammond Triggers

It’s a situation no resident wishes to encounter, but it’s also the reason why you put in a home alarm system originally. You’re awakened in the wee hours of the morning with the unmistakable blaring of an alarm after a security sensor has been tripped. Now what are you going to do?

  1. Don’t panic. This is simple to say but harder to accomplish when your home security alarm is blasting, and your pulse is pounding. But keeping yourself calm is the best way to evaluate the situation. Avoid the urge of trying to manage the emergency on your own but instead let your monitoring professionals and first responders perform their job.
  2. Take care of your loved ones. Your priority should be your family and getting them out of danger. In the case of a break-in, this might mean proceeding to a designated safe zone as far away from entrances as possible. Chances are your alarm already deterred the trespasser, but it’s always smarter to be safe than sorry. If there’s smoke or a blaze, please leave your residence immediately.
  3. Grab your smartphone. In this day and age, most individuals carry their cell phones constantly with them, but you could neglect to pick it up during an emergency. You’ll want to have it. You’ll have the opportunity to stay connected with your monitoring experts and obtain alerts through your home security app.

Work With Your 24-hour Monitoring Specialists

Whenever your home alarm system in Hammond goes off, your 24-hour monitoring professionals will spring to action. Their first step is to confirm your alarm, and that involves getting in contact with you. The protocol they adhere to is dependent on the kind of emergency. To illustrate, if a medical emergency is triggered, one effort will be made to contact you before assistance is deployed. If you have a break-in - the most frequent sort of event - a monitoring professional will adhere to these guidelines to reach out to you:

  • An effort will be made to reach you via the command hub. You will generally be asked for a passcode.
  • If that attempt isn’t successful, a call is made to your primary contact number.
  • An alternate number or your primary contact person is attempted next.
  • If there is still no answer, area law enforcement officers are sent.
  • Your monitoring specialists will try to reach you again after the proper authorities are notified.

If you're not able to interact with monitoring agents, don’t fret. Assistance will still be dispatched even when you're unable to verify the emergency.

Get prepared for any crisis with a Vivint home alarm system in Hammond

Get prepared for any emergency with a state-of-the-art home alarm system in Hammond from Vivint. Contact (219) 500-8943 to begin customizing your home’s defense today.